Privacy Policy | CoveredWell

1. Introduction

Coveredwell.com (“CoveredWell,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our services, or otherwise interact with us.

2. Information We Collect

2.1 Information You Provide Directly

We may collect information you voluntarily provide, including:

Name, email address, phone number, and mailing address
Account or profile information
Information submitted through forms, questionnaires, or communications

2.2 Information Collected Automatically

When you access the Site, we may automatically collect:

IP address, browser type, operating system
Pages viewed, referring URLs, and interaction data
Device and usage analytics

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, analyze usage, and improve performance. You may adjust your browser settings to decline cookies, though some features of the Site may not function properly.

3. How We Use Your Information

We use collected information to:

Provide and operate the Site and services
Facilitate insurance, benefits, and related service requests
Communicate with you regarding your inquiries or account
Improve functionality, security, and user experience
Comply with legal and regulatory obligations

4. Data Handling and Storage Practices

CoveredWell primarily acts as a facilitator between users and licensed insurance carriers, advisors, and service providers. CoveredWell does not store sensitive personal, health, or insurance information on its own servers unless expressly stated.

When users apply for insurance, benefits, or related services, information is securely transmitted directly to licensed insurance carriers, third-party administrators, or service providers operating HIPAA-compliant or industry-standard secure systems. CoveredWell does not retain protected health information outside of carrier portals or approved secure environments.

5. Health Information Notice

CoveredWell is not a healthcare provider or health plan. Except where required by law or contract, CoveredWell is not acting as a “covered entity” or “business associate” under the Health Insurance Portability and Accountability Act (HIPAA). Users should not submit protected health information unless requested through a secure, carrier-approved process.

6. How We Share Your Information

We do not sell personal information. Information may be shared only as necessary to:

Facilitate insurance applications, benefit enrollment, or service requests
Work with licensed carriers, advisors, or authorized service providers
Comply with legal obligations or enforce our rights
Support business operations such as hosting, analytics, or customer support

In the event of a merger, acquisition, or business transfer, personal information may be transferred as part of that transaction, subject to continued protection consistent with this Privacy Policy unless users are notified otherwise.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no system can be guaranteed to be 100% secure.

8. State Privacy Rights

Depending on your state of residence, you may have rights under applicable privacy laws, including the right to access, correct, delete, or restrict certain processing of your personal information. Requests may be submitted using the contact information below.

9. Children's Privacy

CoveredWell does not knowingly collect personal information from children under the age of 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting the revised policy with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: privacy@coveredwell.com

Address: 4421 N Thanksgiving Way Suite 201, Lehi, UT 84043